Puerto Rico Announcement : Operations : Horizon Discovery DI604S Arrival & DI605S Cancellation–11 AM
March 9th, 2012
PUERTO RICO SERVICE ANNOUNCEMENT
Horizon Discovery Voyage DI604S Arrival Update and DI605S Cancellation – 1100 AM Update
Dear Valued Customer:
The Horizon Discovery has experienced a mechanical issue that will further delay its transit from Jacksonville to San Juan. The Discovery will arrive in San Juan on Sunday morning, March 11th. High priority cargo will be made available by 9:00 AM local time with all cargo being made available that day. Gate hours in San Juan on Sunday March 11th will be from 7:00AM to 12:00AM and we will extend the gate as necessary to meet customer requirements.
Northbound Jacksonville cargo will depart San Juan today aboard Horizon Challenger voyage CN561N and will be available on-schedule in Jacksonville Tuesday, March 13th. Jacksonville bookings will be automatically rolled to the proper vessel as voyage DI605N will be cancelled. Northbound cargo cutoff has been advanced to 6:00PM tonight, Friday March 9th.
Northbound Houston cargo already on board Horizon Challenger voyage CN561N will ride through Jacksonville, and proceed to Houston for discharge. We anticipate a northbound arrival and availability in Houston on Friday, March 16th.
Southbound Jacksonville cargo will be affected Tuesday, March 13th due to the cancellation of southbound voyage DI605S. This is necessary to conduct thorough repairs to ensure the Discovery reliably services the Tuesday Jacksonville market. She will return to regular service departing San Juan Friday, March 16th with voyage DI606N.
Horizon Lines evaluated several recovery options utilizing our four deployed vessels and extensive intermodal network. This option minimizes the short and long term effects to our customer base.
Horizon Lines is aware of the effects that schedule changes have on our customers’ operations and will make every reasonable effort to ensure these effects are minimized. We will continue to provide timely and accurate updates on information that may affect your shipments.
If you have any questions, please contact your Horizon Lines Sales Representative
or Customer Service at 1-877-678-7447.
Thank you for choosing Horizon Lines. Always There. Always Delivering.®